> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendler.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# reply.received

> Triggered when a reply is received from a lead

This event is triggered when a lead replies to your LinkedIn message.

## When This Event Fires

* A lead responds to a campaign message
* A lead sends a new message in an existing conversation
* Any inbound message is received from a lead

## Payload

```json theme={null}
{
  "eventId": "evt_1708456789123_abc123def",
  "eventType": "reply.received",
  "timestamp": "2024-02-24T14:30:00.000Z",
  "workspaceId": "ws_abc123xyz",
  "data": {
    "leadId": "lead_abc123",
    "campaignId": "camp_xyz789",
    "linkedinUrl": "https://www.linkedin.com/in/john-doe",
    "senderId": "sender_def456",
    "reply": "Hi! Thanks for reaching out. I'd be happy to learn more about your product. How about we schedule a call for next Tuesday at 2pm?"
  }
}
```

## Payload Fields

| Field | Type | Description |
| - | - | - |
| `eventId` | string | Unique event identifier for idempotency |
| `eventType` | string | Always `reply.received` |
| `timestamp` | string | ISO 8601 timestamp when the reply was received |
| `workspaceId` | string | Your workspace ID |
| `data.leadId` | string | The lead who sent the reply |
| `data.campaignId` | string | The campaign this lead belongs to |
| `data.linkedinUrl` | string | LinkedIn profile URL of the lead |
| `data.senderId` | string | LinkedIn sender account that received the reply |
| `data.reply` | string | Full reply content from the lead |

## Use Cases

> **CRM Integration**
>
> Log replies in your CRM and update lead status

> **Notifications**
>
> Alert sales team immediately when leads respond

> **AI Analysis**
>
> Analyze reply sentiment and intent automatically

> **Auto-Response**
>
> Trigger automated follow-up workflows

## Example Handler

```javascript theme={null}
app.post('/webhooks/sendpilot', (req, res) => {
  const event = req.body;
  
  if (event.eventType === 'reply.received') {
    const { leadId, campaignId, reply } = event.data;
    
    // Update lead status in CRM
    await crm.updateLead(leadId, {
      status: 'replied',
      lastReply: reply,
      repliedAt: event.timestamp
    });
    
    // Send Slack notification
    await slack.notify({
      channel: '#sales-replies',
      text: `🎉 New reply from lead ${leadId}:\n"${reply}"`
    });
    
    console.log(`Reply received from lead ${leadId}`);
  }
  
  res.status(200).send('OK');
});
```

> [!NOTE]
>
> The `reply` field contains the full message content from the lead.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.